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The most important part of each organization is the people who work for it.
In 1993 we founded a firm with the lasting purpose of lending a helping hand to our Clients in
- active knowledge and competency development,
- teaching performance with the required pattern of employee behavior in each position.
Our mission is based on our experience and strong belief that our way of cooperating with clients will succeed in the highest quality solutions.
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Our mission
Improving the business, environment and ourselves
We are fascinated by freeing the potential of people and the organisations. We help establish standards and teach how to use them on the path of continuous improvement. In everything we do we feel a responsibility to our Client and the environment.
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We achieve our purpose by acting in accordance with our values
- Continuous improvement
- High standards
- Enthusiasm
- Respect and trust
- Social responsibility
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| PROFES® Support System was created to ensure the highest quality solution for our Clients, no matter the complexity.
Our System is a group of systems, implemented and continuously improved by PROFES® staff:
- Implemented and improved Total Service Management (part of KAIZEN Management System)
- Controlling
- Employee development system - PRO-skills®
- Know-how development
- Performance Appraisal System
- Internal communication system
Each of these systems maintains PROFESR 's standards and assures constant improvement of processes within our organization. According to KAIZEN® philosophy rule - continuous improvement - each participant of our staff uncovers and eliminates unnecessary steps in a process, focusing on service quality. Uncovering and eliminating processes' bottlenecks and inefficiency is crucial to the development of our services and increases the effectiveness of our work.
PROFES® implements in Client organizations projects combining "hard" management systems with "soft" skills of the employees - their motivation and their commitment. |
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Corporate Social Responsibility
Business is not only about providing a service to the customer, but for us it is also the assurance that our organization operates in a socially responsible manner.
"Humanity is able to develop in a balanced way so that it satisfies the current needs without threatening the right of future generations to satisfy theirs" "Our Common Future"
UN, 1987
Corporate Social Responsibility is a philosophy relating of doing business geared towards the building of permanent positive relations with all interested parties.
We implement the PROFES® ' Strategy of Social Responsibility by:
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Sponsoring Children's Charity organizations
The employees of PROFES® actively support the organizations which effectively realize their aim of helping people, and show a genuine love for those under their care.
THE ST. CELESTINE ASSOCIATION IN MIKOSZÓW
The rehabilitation center in Mikoszów helps children who have problems with their nervous systems. The Center has a supravoivodship (unit of administration in Poland ) character, and children are taken in from all corners of Poland . They did not receive help and understanding from the communities in which they lived. Here in Mikoszów, aside from professional care, children are shown kindness, warmth and understanding.
THE HEART ADOPTION FUND
The Heart Adoption Program provides individual or collective sponsorship of an orphan or poor starving child in developing countriesmainly Africa . Our firm decided to 'adopt' two children from Africa . Thanks to the help of PROFES® , Francine and Baziyaka do not go hungry, can go to school and have an opportunity for normal childhood.
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Supporting organization for the homeless
Homelessness is a problem, which affects most of the post - Communist countries, including Poland . Most of families live in small flats, on housing estates. In nice neighborhoods, the families have four or five children and the parents may not have a job. There is little money, and less possibility to live a normal life. It is difficult for people to change their lives and to educate their children. We need about 1,5 million new homes in Poland . Habitat for Humanity has been working towards this cause for some years in Poland . The PROFES® Company and Habitat for Humanity have signed an agreement to convince other companies homelessness is important. Companies are able to do something to help the homeless find a job and live normal lives. Companies should be responsible for clients and others, because we are all a community. More and more companies have begun to think about their social responsibility, providing new opportunities for all, and finding a solution to eliminate homelessness.
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Cooperating with and supporting student organizations
We are also involved in events for students, in order to broaden their knowledge. Institutions which organize these events, like the Career Guidance Office and student organizations, turn to us for assistance. We also provide pupils with work experience in our firm. We additionally fund the Poland-wide work experience program - "Playing for Training".
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Eco-friendly use of materials
We care about the state of our natural environment. Our business requires printing a lot of materials. We are aware of the negative effect paper usage has on the environment. We have implemented the double use of paper and recycling of used up materials.
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Doing business ethically
The employees at PROFES® represent the principles of the whole firm. They show respect and work in accordance with rules, which are beneficial for themselves, for the Client, and for firms, who all work together.
With this aim in mind we emphasize:
- Open communication with employees
- equal opportunity for development
- suitable working hours
- co-operation with ethical suppliers
- maintaining ethical standards
- employee-focused social activity
We want our activities to be guided by proper ethics, and we are guided by these ethics when working with customers.
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